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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good company for starters - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Aug 8, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      One of the good bpo industry where you will get to learn a to z of bpo industry. They have multiple processes of domestic as well as international. Work cultures and ethics are good. Get your salary on time and on the 1st day of the month. Good pay package for starter and for experienced guy.

      Cons

      Management could have been better. Employee relationship not upto the mark.

      avatar
      Firstsource Solutions Response
      9y
      I would like to thank you for taking the time to leave us your review. We appreciate all feedback we receive as it helps us to make Firstsource a better place for our current and future employees. We would like to wish you all the best in your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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