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Firstsource Solutions

Engaged Employer

Fear driven, negative energy, majority of floor support spends their time avoiding the employees they should be helping - Relationship Manager/Call Center Sales and Service Firstsource Solutions Employee Review

2.0
Dec 2, 2011
Recommend
CEO approval
Business Outlook

Pros

Insurance is good, PTO time is part of benefits all thou getting approval to actually take time is difficult. No overnight shifts, 20% of the management are they to support you in your job. Too much hanging around the corner to avoid work from the mgmt.

Cons

Management by intimidation, very heavy turnover, Day to day you woory if your the one to get fired on the at day,80% of management need serious people skills training. Lack of respect from the first line employees towards management which they bring on themselves.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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