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Firstsource Solutions

Engaged Employer

Customer Care Associate - Customer Service Associate Firstsource Solutions Employee Review

3.0
Oct 18, 2016
Recommend
CEO approval
Business Outlook

Pros

Good Salary to the employees Good Training to the employees Good Building and Infrastructure of the organization Good HR and Management

Cons

Too much of work pressure targets to be fulfilled for appraisal Hectic work Sometimes feel like quitting the job instantly now

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Firstsource Solutions Response
9y
Thank you for taking the time to leave us your feedback. We strive to create an environment that allows you to do your best work and apologise that you felt too much pressure during the time you spent with us. We take into consideration all the feedback that we receive in order to make improvements for our current and future employees. We wish you all the best in your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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