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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Wait... The CEO was a CSR two months ago? - Customer Care Specialist Firstsource Solutions Employee Review

      1.0
      Nov 29, 2016
      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      good money, good benefits, some nice people

      Cons

      some funky pajama wearing employees, WAY GHETTO, structure and organization is so needed

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      Firstsource Solutions Response
      9y
      Thank you for taking the time to leave us your review. We welcome all suggestions and ideas to continually improve our employee experiences. Please feel free to get in contact with us and provide us a further insight to your feedback so that we can make Firstsource a better place to work for all of our current and future employees.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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