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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good first job - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Feb 6, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      customer service experience Depending on the contract, there is the ability to learn more about insurance coverage. Good place to start out with little to no former work experience

      Cons

      Most of the managers aren't focused on helping out their CSRs - there were only 1 or 2 supervisors that were genuinely helpful.

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      Firstsource Solutions Response
      9y
      We would like to thank you for taking the time to write this review. We are happy to hear that you have experienced the some of the positive attributes that our company has to offer. We encourage our staff to give us feedback so that we can continue to learn and improve the way we work. We would like to wish you all the best in your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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