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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good place to work - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Feb 6, 2017
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked there as a csa. Good place to work. Now they have 5 days of working for the process i was working for 2 days rotational week of but with 9hrs of shift timing.

      Cons

      9 hrs of shift timing 8 hrs login . For male employess only night shift was there no option of day shift

      avatar
      Firstsource Solutions Response
      9y
      We would like to thank you for taking the time to write this review. We are happy to hear that you enjoyed your time spent with us. Your feedback helps us to continue to learn and improve the way we work. We would like to wish you all the best in your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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