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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      CSR - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Mar 18, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly co workers with many of connections with all types.

      Cons

      Benefits are horrible, chance to further your career is minimal, would only use this company to get experience of being in a call center environment.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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