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Firstsource Solutions

Engaged Employer

fake reviews - Customer Service Advisor Firstsource Solutions Employee Review

1.0
Apr 30, 2017
Recommend
CEO approval
Business Outlook

Pros

First few weeks of training were really easy. It turns into hell after that.

Cons

Beware of the fake reviews on here. It looks like they are paying for reviews. Nobody ever had anything good to say about working for this company. Hours were long and you had to deal with a lot of crazy customers. Very fast turnover rate. They constantly have three groups of 15 in training.

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Firstsource Solutions Response
8y
Here at Firstsource, we always endeavour to provide a supportive environment for any work related challenges. Please feel free to get in contact and give us your feedback in more detail and give us the chance to change your perception.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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