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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Customer assistant - Customer Service Representative Firstsource Solutions Employee Review

      2.0
      May 8, 2017
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Plenty of overtime available and easy introduction in the first few weeks. Fairly nice staff and easy location.

      Cons

      Watched like a hawk. Constantly badgered to make sales and hit all time targets. Team leaders never fulfil requests

      avatar
      Firstsource Solutions Response
      8y
      Thank you for leaving us your review. We are committed to creating a comfortable, transparent and collaborative environment for all of our employees at Firstsource and would like to thank you for your continued support and hard work.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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