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Firstsource Solutions

Engaged Employer

Firstsource has been very active in creating job opportunities for the unemployed youth. - Customer Service Associate Firstsource Solutions Employee Review

5.0
Jul 1, 2012
Recommend
CEO approval
Business Outlook

Pros

Empowering deprived youth to become employable has always been a focus for Firstsource.It is a successful organization, which not only generates sustained profits, but shares the benefits of its growth with the society, empowering and enabling the underprivileged sections. Makes the services experience simple and painless Ensure frontline associates are able to express their personality so as to deliver personalized services, and Listening to customer feedback and use this to continually improve the service experience.

Cons

Nothing to mention about cons.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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