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Firstsource Solutions

Engaged Employer

Very poor place - Customer Service Representative Firstsource Solutions Employee Review

1.0
Oct 23, 2017
Recommend
CEO approval
Business Outlook

Pros

Nothing positive what so ever

Cons

never paid on time. Sometimes no overtime pay. Poor training poor management

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Firstsource Solutions Response
8y
We are sorry to hear about your unfortunate experience. We pride ourselves in our training and strive to provide a supportive environment for any work related challenges. Please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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