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Firstsource Solutions

Engaged Employer

Customer service advisor - Customer Service Representative Firstsource Solutions Employee Review

2.0
Feb 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Breaks and lunches , colleagues and money

Cons

Long hours?, takes away your whole day

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Firstsource Solutions Response
8y
Thank you for taking the time to leave us your review. We are happy to read you actually have a few 'Pros' breaks, lunches, colleagues and money! We have been awarded gold accreditation against the Investors in People Standard, joining the top seven percent of accredited organisations across the UK. This is testament to the brilliant work of our team (and you), demonstrating that our people are at the heart of what we do for clients, it's great that you feel the same way too! 'All in a Days work', is the usual saying, implying that working usually takes up long hours, works, work unfortunately however please feel free to get in contact with us to give us your feedback in more detail and give us the chance to change your perception.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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