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Firstsource Solutions

Engaged Employer

Superb in the beginning and dull now - Online Chat Sales Firstsource Solutions Employee Review

3.0
Nov 27, 2012
Recommend
CEO approval
Business Outlook

Pros

The team I work with is self motivated and united at agent level.

Cons

The management does not care for its agents, moderate salary, lowest incentives in the sales process.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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