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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Bazaar - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Nov 22, 2018
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Flexible shifts, good colleagues, Few good process

      Cons

      Cab service, zero accountability, poor HR

      avatar
      Firstsource Solutions Response
      7y
      Thanks for writing in. We are sorry to hear about your experience. We would like to know about the same in detail. Do share your contact details with us so we can discuss it. Employee experience is prime to us and we would want to make sure you have a good work environment.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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