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Firstsource Solutions

Engaged Employer

Don't Do It - Technical Support Firstsource Solutions Employee Review

1.0
Apr 28, 2019
Recommend
CEO approval
Business Outlook

Pros

There literally aren't any pros here. Do not apply.

Cons

You will be trained to provide technical support, but the real meat of this position and how you will be judged is upselling targetted products and services, so unless you are a husk of a human being with no integrity you will be treated very poorly by management and HR. Also, understand that you will be paid by the minute. If the people of Derry had any sense this company would be chased out of town and its management and HR publicly strung up for treating the population like captives since there is little hope of employment here. This is easily the worst job I've ever had.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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