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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good - CSA - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Sep 17, 2019
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place to work with co employees and environment

      Cons

      Few team leads are not good and work pressure is too much

      avatar
      Firstsource Solutions Response
      6y
      Thanks for writing in. It is encouraging to know you recommend us as an employer. It is unfortunate that you felt few team leads are not good and the work pressure is too much. Do let us know if you further wish to discuss this and we can share feedback with relevant teams to action this.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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