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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good - CSA - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Sep 17, 2019
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Awesome place to work with co employees and environment

      Cons

      Few team leads are not good and work pressure is too much

      avatar
      Firstsource Solutions Response
      6y
      Thanks for writing in. It is encouraging to know you recommend us as an employer. It is unfortunate that you felt few team leads are not good and the work pressure is too much. Do let us know if you further wish to discuss this and we can share feedback with relevant teams to action this.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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