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Firstsource Solutions

Engaged Employer

Good workplace to build a skillset - Customer Service Representative Firstsource Solutions Employee Review

5.0
Dec 22, 2019
Recommend
CEO approval
Business Outlook

Pros

A lot of hours available, work flow is constant so no boredom and managers are really amazing (lot of internal promotions in the company) v. Good commis ons

Cons

Very little breaks for the amount of time if you are doing overtime. Very sales orientated

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Firstsource Solutions Response
6y
Thank you for taking the time and leaving us such great feedback! We love receiving feedback from our colleagues as it allows us to make Firstsource a better place to work. We are happy to hear that you have experienced multiple positive attributes that our company has to offer and we strive to create an environment that allows you to do your best work and develop within the company. We recognize that this is an exciting journey and the pace of change is often very fast and we would like to thank you for all of your hard work and effort!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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