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Firstsource Solutions

Engaged Employer

Good full time work - Customer Service Representative Firstsource Solutions Employee Review

4.0
Feb 24, 2020
Recommend
CEO approval
Business Outlook

Pros

Full time and good team members

Cons

Advancement was difficult during my time

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Firstsource Solutions Response
6y
"We appreciate your honest feedback. It's encouraging to know you recommend us as an employer. As an organisation, we believe in growing people from within the organization. 60 – 70% of our employees at different levels are home grown. We are sorry that you felt otherwise. We take your feedback sincerely and are continuously working to make the process better.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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