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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Good place to work - Customer Service Associate Firstsource Solutions Employee Review

      5.0
      Apr 11, 2020
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Lot of options to make incentives plus additional sac off benefits.. You just need to play with your words to mint money in this place

      Cons

      Rotational shifts.... Very less break times

      avatar
      Firstsource Solutions Response
      6y
      Thanks for taking time to write your review on Glassdoor. Happy to know that you recommend us as an employer. We love receiving feedback from our colleagues as it allows us to make Firstsource a better place to work. We encourage you to connect with your Employee Engagement SPOC to discuss concerns around shift and break timings. Wishing you a fulfilling career with Firstsource!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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