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Firstsource Solutions

Engaged Employer

Needs to upgrade - Senior Customer Service Associate Firstsource Solutions Employee Review

3.0
Apr 19, 2020
Recommend
CEO approval
Business Outlook

Pros

Good place to work very chilled out atmosphere, chilled out people, easy job

Cons

need more money, more connect with employer and employee, and need to upgrade

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Firstsource Solutions Response
6y
Thanks for taking time to write your review on Glassdoor. We love receiving feedback from our colleagues as it allows us to make Firstsource a better place to work. We encourage you to reach out to your Employee Engagement SPOC to discuss concerns regarding Pay and Employee Connect forums. Wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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