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Firstsource Solutions

Engaged Employer

It is fun to work here because of the people and the environment. - Customer Service Associate Firstsource Solutions Employee Review

3.0
May 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Great account and they have an okay reward system.

Cons

Poor management Less career growth

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Firstsource Solutions Response
6y
Thanks for writing in. It is encouraging to know that you recommend us as an employer. We are happy to hear that you enjoyed working with us. People Centricity being one of our core values, we strongly believe our employees are our greatest assets. We take great pride having 70% of our leaders who are home grown and we do have a very detailed process of outlining career progression for our employees. Our leadership team empowers, motivates and supports every single employee in our company. We will continue to give our best in shaping our employees’ career paths.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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