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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Ok - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Aug 20, 2020
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      They try but the nature of the work makes it undesirable

      Cons

      that the work is in a call centre

      avatar
      Firstsource Solutions Response
      5y
      Thank you for taking the time to share feedback! It is encouraging to know that you recommend us as an employer. People centricity is one of our key values, and we are proud that the vast majority of our employees enjoy a happy and fulfilling career with us. In case of any concerns, please connect with your HR team and hope we can work together to make your experience a better, more positive one with us. Wishing you a fulfilling career with Firstsource!

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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