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Firstsource Solutions

Engaged Employer

Good one in bpo - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
Aug 22, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice people Freindly environment Good place to work

Cons

Less scope of growth Hectic shift

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Firstsource Solutions Response
5y
Thank you for taking the time to share feedback. We are glad to know that you are happy with your colleagues and recommend us as an employer. We take great pride having majority of our leaders who are home-grown. We do have career progression plan in place for our employees and will continue to give our best in shaping our employees’ career path. In case of any concerns pertaining to your shifts, we encourage you to speak to your Manager / HR SPOC so that they can help you have a more enriching experience at work. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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