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Firstsource Solutions

Engaged Employer

Great company - Customer Service Representative Firstsource Solutions Employee Review

5.0
Sep 6, 2020
Recommend
CEO approval
Business Outlook

Pros

Friendly team, incentives, cheap mcdonalds

Cons

Can be busy, long hours

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Firstsource Solutions Response
5y
Thank you for taking the time to share your excellent feedback and for recommending us as an employer. We endeavour to provide a supportive work environment and consistently reward our employees’ performance. We understand that it can be difficult to work in a fast-paced work environment all days, but a lot of our employees like completing their hours across four days so they can have an extra day off, but we do have a wide range of other shift patterns available, so they can work the hours that best suit them. We are sorry that you were not aware of these options, and we will do our best to better signpost them in future. Wishing you the best with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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