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Firstsource Solutions

Engaged Employer

good - Customer Service Associate Firstsource Solutions Employee Review

4.0
Oct 6, 2020
Recommend
CEO approval
Business Outlook

Pros

overall experiene was good, but you also focous on yourself

Cons

all company some politices, for hard working people not good

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Firstsource Solutions Response
5y
Thank you for the positive feedback and it is great to hear that you recommend us as an employer. As you rightly mentioned, employee experience is our focus area and we take pride in providing a work environment that respects, rewards and supports our employees. We are happy that your positive feedback is reflective of the same. At the same time, we regret that some of your experiences didn’t align with our values. We take your feedback sincerely and wish you the very best with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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