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Firstsource Solutions

Engaged Employer

Nice - Customer Service Representative Firstsource Solutions Employee Review

5.0
Oct 17, 2020
Recommend
CEO approval
Business Outlook

Pros

Nice pay and nice hr

Cons

To much expectations from employees

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Firstsource Solutions Response
5y
Thank you for your great feedback and are delighted to know that you appreciate the compensation package and the support rendered by the HR team. Each job role has a set of responsibilities and expectations which are clearly explained at various stages. We encourage you to discuss with your Manager or your HR partner in case of any queries. Wishing you a fulfilling career with Firstsource!

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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