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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      job was mixed - Customer Experience Advisor Firstsource Solutions Employee Review

      3.0
      Jan 14, 2021
      Customer experience advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      permanency, good pay, group work, ability to book holidays in advance

      Cons

      management being clicky, picking over little things, no home-work life balance, long hours

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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