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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Have worked for FS for a little over 6 years - Anonymous employee Firstsource Solutions Employee Review

      3.0
      Apr 24, 2014
      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great people. If it weren't for the tentured agents and some of the leadership, this place would be unbearable.

      Cons

      Promotions from within do not seem warranted at times. You might be a great agent, but not a great manager. Upper management is not "visible", they talk a good talk... They all talk about eachother behind closed doors.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      1.0
      May 18, 2026
      Claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. Deadful company. Stay away

      Cons

      Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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