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Firstsource Solutions

Engaged Employer

Have worked for FS for a little over 6 years - Anonymous employee Firstsource Solutions Employee Review

3.0
Apr 24, 2014
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great people. If it weren't for the tentured agents and some of the leadership, this place would be unbearable.

Cons

Promotions from within do not seem warranted at times. You might be a great agent, but not a great manager. Upper management is not "visible", they talk a good talk... They all talk about eachother behind closed doors.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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