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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Best for fresher but management is average - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Apr 14, 2021
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can learn new there

      Cons

      You face System chrunches otherwise no issue

      avatar
      Firstsource Solutions Response
      5y
      Thanks for your review and to recommend us as an employer. Great to know that you are enjoying the learning at Firstsource, we believe that continuous learning and development enables our teams to deliver better and accomplish more. We are constantly striving to improve our technology infrastructure and we encourage you to connect with your EE SPOC or your Manager so that your concerns can be addressed quickly. Wishing you a fulfilling career with Firstsource.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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