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Firstsource Solutions

Engaged Employer

Okay - Customer Service Associate Firstsource Solutions Employee Review

5.0
Apr 16, 2021
Recommend
CEO approval
Business Outlook

Pros

Relationships between management and staff are good

Cons

Bad pay for effort and time put into the job

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Firstsource Solutions Response
5y
Thanks for writing in. It is encouraging to know you recommend us as an employer. We're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas and we are always striving to make it better. We are committed to giving Firstsourcers excellent compensation and have a team that continually reviews it to be at par with market standards. If you have any thoughts on how we can improve, please get in touch with your HR Manager. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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