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Firstsource Solutions

Engaged Employer

Ok company to work for - Customer Service Representative Firstsource Solutions Employee Review

3.0
May 7, 2021
Recommend
CEO approval
Business Outlook

Pros

Co workers helping people with no insurance

Cons

Lay offs all about numbers no compassion for employees

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Firstsource Solutions Response
5y
Thank you for your feedback. We’re happy to know that you enjoyed your position, helping others and making a difference. Our customer service representatives are at the forefront of everything we do - we care deeply about creating employment security for Firstsourcers and imbibing one of our core values 'Humaneness' i.e.: being fair, respectful, and sensitive. We have firm policies in place for our commitment to a discrimination-free work environment and strive hard to motivate and empower every single employee. We hope you had a chance to discuss your concerns with one of our HR team members or our business leaders during your tenure with us. Wishing you well with your future endeavors.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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