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Firstsource Solutions

Engaged Employer

The atmosphere was good,they are like family. - CSA - Customer Service Associate Firstsource Solutions Employee Review

4.0
May 8, 2021
Recommend
CEO approval
Business Outlook

Pros

It's BPO based company but all the stuff including HR was too good.

Cons

Employee's salary increment is low.

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Firstsource Solutions Response
5y
Thank you for writing in; it’s encouraging to know you recommend us as an employer. We are glad to hear that you appreciate the workplace practices and the support provided at Firstsource. Providing an enabling work environment to our employees is one of our key focus areas, and we are always striving to make it better. Our Performance Enhancement philosophy drives a culture of meritocracy through performance differentiation, and the merit increases are linked to the KPIs achieved. Also, we have a team that continually reviews it to be at par with set standards. We wish you the best with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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