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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      It was overall a good experience working there. - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      May 16, 2021
      Customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      1.Good management. 2.Supportive seniors. 3.Additional incentives. 4.Rotational shifts.

      Cons

      Sometimes we had to take a lot of calls

      avatar
      Firstsource Solutions Response
      5y
      Thanks for writing in. It is encouraging to know you recommend us as an employer. We’re happy to hear that you enjoyed working with your team and satisfied with our workplace practices. We understand that some days are great and everyone is happy, and other days could be complex - which is why we work hard to make sure employees are well supported on the floor and off. Wishing you the best with your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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