employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Job is what you make it - Trainer Firstsource Solutions Employee Review

4.0
May 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Good overtime pay Rewarding incentives Great support from HR Good training programme Good support from floor Good opportunities for development

Cons

When busy it can be more difficult to get support but there is usually some form of floor support.

avatar
Firstsource Solutions Response
5y
Many thanks for your review and it’s encouraging to know you recommend us as an employer. Providing an enabling work environment to Firstsourcers is extremely important to us as we continually work towards enhancing it. We are glad to know that your positive experience is reflective of the same. Our people are at the centre of everything we do, we strive hard to make sure employees are well supported on the floor and off. Please connect with your HR partner about your specific concerns for any support. Wishing you a fulfilling career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All