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Firstsource Solutions

Engaged Employer

Avoid at all costs - Customer Service Representative Firstsource Solutions Employee Review

1.0
Jun 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly employees and staff members

Cons

Awful environment, unnecessary pressure, minimum wage

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Firstsource Solutions Response
5y
Thanks for writing in. We are saddened to know that your experience with us was less than positive. Our commitment is driven by our 'Employee First' culture and we strive hard to provide an enabling work environment for all our employees. We understand that some days are great and everyone is happy, and other days could be complex - which is why we work hard to make sure employees are well supported on the floor and off. We are committed to giving Firstsourcers excellent compensation and benefits and have a team that continually reviews them to be at par with market standards. We wish you had spoken about your concerns to someone in Human Resources Team or your Business Leader during your tenure with us. Wishing you well with your future endeavours.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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