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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Pathetic - Customer Service Representative Firstsource Solutions Employee Review

      1.0
      Jul 19, 2021
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It was good when it was work from office. A good name and a reputed organization

      Cons

      The managers, TLs and HR all do as they please, no escalation or complaints you make will be taken seriously. You can only servive only if you're a complete puppet or know how to lick your boss or bosses

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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