employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

I can't wait to leave - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Health insurance for free, great people to work with

Cons

Minimum wage yet expect you to work like your life depends on it, not open about mental health issues, managers can be really pushy and not have any compassion. So disorganised

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

See reviews by: Helpful|Rating|Date|All