employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

I can't wait to leave - CSA - Customer Service Associate Firstsource Solutions Employee Review

2.0
Sep 15, 2021
Recommend
CEO approval
Business Outlook

Pros

Health insurance for free, great people to work with

Cons

Minimum wage yet expect you to work like your life depends on it, not open about mental health issues, managers can be really pushy and not have any compassion. So disorganised

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All