employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Don't join this company - Customer Service Representative Firstsource Solutions Employee Review

3.0
Sep 30, 2021
Recommend
CEO approval
Business Outlook

Pros

No Pros as of now

Cons

Managers should improve in their behaviour

avatar
Firstsource Solutions Response
4y
Thanks for writing in. We regret to hear that your experience is not reflective of the supportive work environment that we strive to provide for our employees. Providing an enabling work environment to Firstsourcers is extremely important to us and we are continuously striving to make it better with zero tolerance to workplace incivility and building a culture of respect and a bias-free workplace. Please write to your HR Manager about your specific concerns. We will be happy to reach out to support you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All