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Firstsource Solutions

Engaged Employer

Nice - CSA - Customer Service Associate Firstsource Solutions Employee Review

5.0
Nov 13, 2021
Recommend
CEO approval
Business Outlook

Pros

Nice team Supportive HR Fun to work Nice HR Great company

Cons

No cons because first source is great company None... No cons because first source is good company None none No cons because first source is nice company

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Firstsource Solutions Response
4y
Thanks for the positive review. This is an exciting time at Firstsource, and our leadership team believes in motivating, encouraging, and empowering Firstsourcers. It is encouraging to know you recommend us as an employer. We're happy to hear that you appreciate the culture at Firstsource. Providing a positive work culture to our employees is one of our key focus areas and we are always striving to make it better.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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