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Firstsource Solutions

Engaged Employer

Rubbish - CSA - Customer Service Associate Firstsource Solutions Employee Review

1.0
Nov 30, 2021
Recommend
CEO approval
Business Outlook

Pros

None, absolutely none that I can think of

Cons

Poor pay Rubbish hours Managers think they are gods

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Firstsource Solutions Response
4y
Thank you for your review. We’re sorry to hear that you didn’t enjoy your time with us. We strive to provide an environment where our people can thrive and a compensation and benefits package that fairly rewards performance. Our leadership team work hard to provide support and guidance and to help people achieve their career goals. We’re sorry your experience was not reflective of this and hope you took the opportunity to raise your concerns whilst you were still with us. We’re always open to hearing your views and invite you to contact your local HR Manager should you wish to discuss things further.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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