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Firstsource Solutions

Engaged Employer

Collections - Collections Representative Firstsource Solutions Employee Review

3.0
Dec 8, 2021
Recommend
CEO approval
Business Outlook

Pros

You get to help and assist people into making payments towards their credit cards

Cons

Some people can get nasty out of nowhere. So it’s up to you to know how to lead and take charge of the situation

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Firstsource Solutions Response
4y
Thank you for writing in and sharing feedback. We are committed to supporting Firstsourcers in having a clear understanding of their role and serving the dynamic needs of our customer . Once again, thanks for sharing your thoughts.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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