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Firstsource Solutions

Engaged Employer

Nice environment - Customer Service Associate Firstsource Solutions Employee Review

4.0
Jan 6, 2022
Recommend
CEO approval
Business Outlook

Pros

Best place to start your career

Cons

Low salary and night shift

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Firstsource Solutions Response
4y
Thanks for your review. We are glad to hear that you appreciate the positive work environment at Firstsource. We provide a comprehensive total rewards package to all our employees. Regular compensation benchmarking exercise is done by the HR team to ensure that we are on par with the market trends. Also, the shifts and work timings of employees are aligned to suit the team’s or client’s requirements – these are planned and communicated to employees well in advance. We encourage you to connect with your HR partner in case of any concerns, so that can be addressed quickly. We wish you a fantastic career with Firstsource.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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