employer cover photo
employer logo
employer logo

Firstsource Solutions

Engaged Employer

Poor place to work - Customer Experience Leader Firstsource Solutions Employee Review

1.0
Jan 19, 2022
Recommend
CEO approval
Business Outlook

Pros

None at all, don’t know how I did it for so long

Cons

No organisation No communication Poisonous environment

avatar
Firstsource Solutions Response
4y
Thank you for leaving a review. We’re sorry to hear you didn’t enjoy your time with us. We strive to provide an environment where our people feel valued and respected and one where they can fulfil their career potential. Our leadership teams work hard to provide structure and support for everyone, and our variety of media channels are designed so that you can stay connected and keep up to date whatever your preferred method might be. We’re sorry it didn’t live up to your expectations and wish you good luck in your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

See reviews by: Helpful|Rating|Date|All