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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      stop gap - CSA - Customer Service Associate Firstsource Solutions Employee Review

      4.0
      Feb 26, 2022
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      the work is fine for stoners or if you just want to collect a paycheck and pass the time until something more productive or meaningful peaks your interest

      Cons

      long hours and short breaks, hey but only 4 days a week

      avatar
      Firstsource Solutions Response
      4y
      Thanks for leaving a review. It’s great to hear that you enjoyed the 4 day working weeks as part of our flexible working hours. Thank you too for your shout out to our local HR Team – I’m pleased they were helpful and provided support to you. Very best wishes for your future career.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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