Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      Customer Service Representative - Customer Service Representative Firstsource Solutions Employee Review

      3.0
      Mar 23, 2022
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Able to work from home

      Cons

      You will have to work from office for a few weeks before being able to go home, but this was back in 2020 so it may have changed.

      avatar
      Firstsource Solutions Response
      4y
      Thank you for your review. We are glad to know that you enjoyed the work-from-home option provided. We care deeply for our employees and always try to provide flexibility at work to make them feel comfortable. We wish you the best with your future endeavours.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

      See reviews by: Helpful|Rating|Date|All
      Related searches: Firstsource Solutions jobs | Firstsource Solutions salaries | Firstsource Solutions benefits | Firstsource Solutions interviews
      Firstsource Solutions reviewsFirstsource Solutions Customer Service Representative reviewsFirstsource Solutions review