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Firstsource Solutions

Engaged Employer

Its Okay... - Customer Service Representative Firstsource Solutions Employee Review

2.0
Mar 29, 2022
Recommend
CEO approval
Business Outlook

Pros

decent relationships can be built here call centre type of work so time can fly lots of overtime available

Cons

can easily get bored as the job is monotonous

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Firstsource Solutions Response
4y
Thanks for your review. It’s good to know you’re enjoying your time with us, and the work makes your day pass quickly. We hope you make the most of the overtime available and reap the rewards that it brings! All the best for a long and happy career with us.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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