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Firstsource Solutions

Engaged Employer

sky tv process (values) - Sr. CSA Firstsource Solutions Employee Review

3.0
Apr 13, 2022
Recommend
CEO approval
Business Outlook

Pros

Team leaders are really good and co operative .. they previously had a really good work environment.. when I initially joint the company .. good company for a fresher they give opportunities to enter bpo industry as every other company require experience which first source will provide

Cons

process keeps of changing every now and then targets are changed overnight incentive structure is not fixed that can change anytime and they are making it more difficult to earn incentives.. cabs provided for transport is pathetic feels like we are a luggage and they are transporting us from one place to other..

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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