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Firstsource Solutions

Engaged Employer

Very unorganized - Customer Service Representative Firstsource Solutions Employee Review

2.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work and not much micromanaging

Cons

Bad training, Communication is worse and the pay for the work is not enough.

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Firstsource Solutions Response
4y
Thanks for your review. We're sorry to hear you felt the training and communication you received wasn’t sufficient to set you up for the job – I do hope you raised this with your Team Leader so they could offer you additional support. In addition to your basic salary we offer a number of perks, benefits and incentive schemes – We're sorry if you weren’t aware of these whilst you were with us. Good luck in your future career.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

1.0
May 18, 2026
Recommend
CEO approval
Business Outlook

Pros

None. Deadful company. Stay away

Cons

Everything. They do not speak english very well ( India based). They cut your pay if you do not meet quality or quantity matrix. As one of the highest producers,I exceeded my numbers every week. 1 week i was not feeling well my pay went from 18 to 6 an hour.

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