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      Firstsource Solutions

      Engaged Employer

      Firstsource Solutions reviews

      gOODd - CSA - Customer Service Associate Firstsource Solutions Employee Review

      3.0
      Apr 27, 2022
      Csa - customer service associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Human resource and nice team leads

      Cons

      very hectic works for freshers

      avatar
      Firstsource Solutions Response
      3y
      Thanks for sharing your thoughts. Change is constant in our business, and our teams function in a very agile manner to serve the dynamic needs of the customers and our employees. Having said that, we understand the importance of maintaining a healthy work-life balance and consciously promote the same among all Firstsourcers. We are taking your feedback and will address the areas we missed in delivering a great experience to you.

      Explore other reviews about Firstsource Solutions

      5.0
      Dec 4, 2025
      Patient advocate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great team support from everyone

      Cons

      Not much pto and policy change

      3.0
      Jun 23, 2026
      Revenue cycle billing specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote, Company provides equipment, No Weekends. Gain your experience and move on!

      Cons

      People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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