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Firstsource Solutions

Engaged Employer

Good - Tech Support Representative Firstsource Solutions Employee Review

4.0
May 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Atmosphere, ambience, culture,nature and peaceful

Cons

Little hectic tohandle customer as it's a banking sector

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Firstsource Solutions Response
3y
Thank you for your review. We are happy to know that you enjoyed our work environment. We are a fast-paced customer service provider and sometimes call volumes can seem intense, however, our Team Leaders and HR Teams are always on hand to provide guidance and support where needed. We understand the importance of technology in the workplace, and Firstsource is constantly committed to upgrading its professional technology solutions that can improve employee productivity. We are taking your feedback and will address the areas we missed in delivering a great experience to you.

Explore other reviews about Firstsource Solutions

5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Great team support from everyone

Cons

Not much pto and policy change

3.0
Jun 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Remote, Company provides equipment, No Weekends. Gain your experience and move on!

Cons

People with higher education do not succeed with this company. Peanut shells for pay (not the whole peanut) with expensive “benefits”. Very much ran on favoritism. Some leaders micro manage to the point of not wanting to clock in to a remote position, yet take zero initiative in training you at any time during your onboarding. Equipment is subpar. Beware of the HIPAA violations!!!!!

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